Help / FAQ

Advanced Support

If you can't find any answer about your problem/question here, you can create a ticket here :

Open a Ticket

You can also contact us directly at :

Requirements for server to be submitted / to appear online

Scoring system

The score of each server is updated every 10 minutes. Your score is based on the following values:


Votes are reset every month. You can vote for a server once per day.

If you abuse the vote system, we will reset to zero your votes. If you abuse again, we will deactivate the vote system for your server.

Vote Rewards And Votifier

If you are looking for help to install a plugin to reward voting player, we invite to look at our Votifier tutorial page.

How to fill automatically the username field on the vote page?

If you want to fill automatically the username field on your vote page, you can send the parameter "username=xxxx" in GET or POST.

Example with GET:

xxx = your server id and yyyyyy = the username of the voter

Server hosting

If you are looking for a cheap and high quality Minecraft dedicated server, get a look at our "Server hosting" page.

What is the "Premium" option?

Find answer on our "Premium FAQ" page.


Your server is checked every 5 minutes and we keep track of your server status for 25 days. Your server uptime is based on the tracked values.

When a server uptime drop to 0%, the server is automatically deleted if it has not been online for the last 50 days.


In an effort to provide the best possible experience for our users, we'll no longer be accepting Aternos Minecraft servers on our server list.


We don't support Hamachi servers and will never do it.

Cracked/Offline servers

We don't accept that servers make advertisement for cracked or offline mode

As an administrator, you are not allowed to advertise or claim that your server is running in cracked or offline mode.

As a player, if you want to play Minecraft, buy it!! It's a great game that deserves it.

A player on my server claimed to be a staff member of "Minecraft Multiplayer" and asked to be OP.

We can sometimes visit servers BUT we will never ask to be OP or something like that. So, if a player claimed to be from our staff member and ask for OP, you can kick/ban him. Also, we will never ask you for any password.

Is "Minecraft Multiplayer" affiliated with Minecraft?

"Minecraft Multiplayer" is not affiliated with Minecraft and Mojang. If you have a problem with the game, please ask for support on the official website of Minecraft:

Minecraft and associated Minecraft images are copyright of Mojang and Microsoft.

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